| Overall Rating (Based on 185 reviews) |
4.6 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.8 |
| Lot Condition | 4.5 |
| Ease to find | 4.6 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On December 12, 2019
Our parking experience at the parking garage of Crystal City Embassy Suites was great and there were no glitches along the way. Found the location as directed in the instructions on which address to use and was promptly picked up to go to the airport at the set times that the shuttle runs during the day (every 20 minutes). Courteous driver handled our luggage and greeted us upon arrival and departure. Would recommend and use again!
Posted On December 09, 2019
Reasonably priced and efficient! I almost missed the last shuttle of the evening, so it might be a good idea to extend the shuttle by another half or full hour, in case planes are late (as mine was). I waited for over 20 minutes for the shuttle. Thanks!
Posted On December 03, 2019
This is our second time packing our car with book2park.com. Shuttle was on time both going to the airport and returning from the airport. Shuttle drivers are friendly. Parking was good except for the fact that there was construction material in some of the parking spaces (roped off). This was not the case our first experience so I assume it is only temporary for the hotel. Again, it was an excellent experience! We will continue to book with this company and make referrals to others.
Posted On November 25, 2019
Great idea and excellent service. The staff at the Embassy Suites Crystal City were courteous and efficient. The shuttle was on time. There were no issues except at the airport construction area where they lacked signs for where the Hotel Shuttle picked up between Doors 2 and 3.. (That's an airport problem, not the Book2 Park service.)
