This is our second time packing our car with book2park.com. Shuttle was on time both going to the airport and returning from the airport. Shuttle drivers are friendly. Parking was good except for the fact that there was construction material in some of the parking spaces (roped off). This was not the case our first experience so I assume it is only temporary for the hotel. Again, it was an excellent experience! We will continue to book with this company and make referrals to others.