| Overall Rating (Based on 174 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.8 |
| Lot Condition | 4.7 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
Posted On September 09, 2018
we have used this service several times and have been very pleased. there was only one snafu a while back. we had an early morning flight and the shuttle driver did not show up to work on time but the clerk on duty was able to get us a ride to the airport from the hotel/motel next door. the drivers are all very friendly. we will continue to use this service every time we fly out of Austin.
Posted On August 09, 2018
I thouhgt the service was great. There was a very short wait time to be taken to the airport and the driver was waiting for me when I exited the airport (I called while I was waiting for my luggage). I plan to use book to park the next time I want to park near the airport.
Posted On August 08, 2018
Parked at the Holiday Inn Express near the airport in Austin. The parking prices were below the others in the area. Airport prices are high. The shuttle arrived on time and was comfortable. It was easy to get in and out of the lot. Overall it was a positive experience.
Posted On July 31, 2018
the shuttle drivers were great. They are very customer service oriented. There was a lot of us waiting to go to the airport. The driver dropped off the first family and was back in a very short time to take my family to the airport. When we returned from our trip, the shuttle was there less than ten minutes after we called for a ride to our car.
Posted On June 25, 2018
Overall great experience. Offered breakfast while I wait to go to the airport. The shuttle left on time. Shuttle driver was friendly, and assisted me in finding my airline. Upon return was picked up quickly. Shuttle driver was also friendly. Aided in loading and unloading luggage
