| Overall Rating (Based on 174 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.8 |
| Lot Condition | 4.7 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
Posted On May 26, 2017
The checkin was fine but pick up was way slow. The driver had just left for the other terminal that recently opened and I had to sit and wait for 30mins. Waiting with my luggage outside for 30 mins in Texas heat is too long. 15mins is fine. 20 is a little long but i would return as a customer. I will try other options at AUS for parking. For shuttle speed, Please be clear if you are asking about how fast they went (mph)or how quickly it picked us up. Obviously I assumed picking us up. Their speed was fine.
Posted On March 22, 2016
We were very pleased with entire experience. We even got to ride in their one of a kind limo, my some was ecstatic. Very timely and price was spot on. The owner of hotel even dropped us off at airport.... very polite and courteous to our family, would not except a tip, very refreshing service.
