Overall Rating (Based on 174 reviews) |
4.7 |
Shuttle Speed | 4.7 |
Attendant Service | 4.8 |
Lot Condition | 4.7 |
Ease to find | 4.7 |
Adherence to Cost | 4.8 |
Adherence to Schedule | 4.7 |
Posted On October 29, 2019
I would certainly use this service again. This would've been a 5 star experience, but the ball was dropped when I needed to be picked up. Check in was smooth and easy and the staff was nice. When I needed to be picked up, I called around 8:30 a.m. and Marcos stated the driver was on the way. I know that things may be busy and it's not going to be an immediate pickup, but 30 minutes passed by and I was still waiting. I would like to add that it was 40 degrees outside, and I didnt want to go back inside because I didnt want to miss the driver's arrival and have to call back again. I had to call back around 8:53 and Marcos stated there was a miscommunication with the driver and I was finally able to get picked up around 9 a.m. Overall a good service, but communication just needs to be clear. LLP
Posted On September 17, 2019
Had a great 1st time experience parking our vehicle with yall. Everyone was friendly and more importantly were very prompt getting is to and from the airport. Plus it was by far the best deal I could find. From now on I will use yall every time I fly.
Posted On August 13, 2019
Excellent!! We got shuttled to airport right on the hour, and when we our flight landed called after picking up our luggage as he headed upstairs to wait to be picked up, and shuttle van was sent. We have no complaints. It was a good experience. Driver was very helpful and quick to assist with all our luggage. We felt safe leaving our vehicle parked there for eight days. Highly recommend and will use again in the future.