| Overall Rating (Based on 147 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.6 |
| Lot Condition | 4.6 |
| Ease to find | 4.5 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
Posted On July 22, 2017
The lot was easy to get to. It was covered, which was nice. The parking attendant took us right to the airport. On the whole the front end was great. The back end not as much. The shuttle arrived on time as advertised, however, we were supposed to be taken to the garage and that did not happen. Instead, we were taken to the hotel and dropped off and waited about 20 minutes to be taken to the garage. My husband finally walked over and the got the car and picked me and the luggage up at the hotel. The price was reasonable. All in all, it was not terrible but with so many choices, I would probably try some of the other garages before I would use this one again.
Posted On September 19, 2016
I just had one concern. When the van dropped us off in the parking lot , the attendant was sleeping in a van. I was just questioning the security because of it. I was a little nervous going up in the lot to get my car. Book2park response: Thank you for the time spent on writing your review and letting us know how your experience was. We have communicated with the Herndon Park & Fly's upper management to ensure that good customer service is always provided and avoid this from happening again.
Posted On March 07, 2015
I am glad one of my colleagues told me about book2park. It has reasonable pricing and lists accessible lots near the airport. The person who was taking care at the lot (Kohls Garage near IAD) has been very courteous and understanding I have already recommended it to several others
