The best experience ever. The process was so smooth from start to finish. The online payment and reservation transaction was so quick and easy and very inexpensive. It was great to be greeted by the very friendly, nice and helpful staff at the hotel. They were very professional and quick. The shuttle driver was also very professional, helpful and friendly. The hotel parking lot is in a great location so I felt that my vehicle was safe and it was because it was just the way I left it. Also, the convenience of being dropped off and picked up right at the doors of the airport. I RECOMMEND THAT EVERYONE SHOULD USE THIS SERVICE for their BWI parking/travel needs.