Excellent customer service by staff and lot attendants. I had left a large bag of garbage in the trunk of my car which I forgot to place in the dumpster at home prior to leaving for the airport. I remembered the garbage bag in the middle of my flight several hours later. I called Omni upon arrival at midnight. The young lady who answered the phone was very understanding and helpful. I did not get her name, but she was super nice! She had one of the lot attendants, Eyad retrieve the trash from my car. When I returned I left an extra tip for him. This was above and beyond and all done in a very friendly manner. I have been using Omni at least once a month for the past several months. At times the lot attendants are a bit short handed, but they are always very polite and professional. You cannot beat the customer service provided by the entire Omni staff. The entire operation is very organized and well run.