Good overall experience. Shuttle was fast and on time. Arrived to pick us up within 10 minutes of calling. Shuttle van was pretty bad, broken windshield and no air conditioning. It was tolerable for the short ride from the airport, but I felt bad for the drivers having to spend all day in the heat. Also, be careful using Google maps. It tried to send us in another direction when we could clearly see the Ramada from the exit.