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Mardi Gras Hotel & Casino Las Vegas
Customer Review
Todd Levine Verified Customer
1.0 Posted On July 05, 2017
Shuttle Speed
Attendant Service
Lot Condition
Ease to find
Adherence to Cost
Adherence to Schedule
DO NOT PARK HERE. My car was burglarized and vandalized while parked here. Both front windows were smashed and some things that were in the trunk were stolen. There were several other cars with similar damage. Incredibly, the hotel was unaware as to any of this for nearly 24 hours. I NOTIFIED THEM after a friend checked on my car and then called me while I was in NY and told me about the damage. Disgraceful security. I never even received a call or any type of apology from management.
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Dear Mr. Levine
Thank you for taking some of your time to reply to our review request.
Our records indicate that you contacted our support team back in 2015, when your parking reservation ended, regarding this issue. A full refund was provided to you due to inconveniences and you were also ensured that our team was going to communicate with this parking location in order to take action and improve their security.
We are glad to let you know that since that incident no new cases of this kind have been reported. This hotel worked on improving their security.