| Overall Rating (Based on 31 reviews) |
4.3 |
| Shuttle Speed | 3.9 |
| Attendant Service | 4.5 |
| Lot Condition | 4 |
| Ease to find | 4.5 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 3.9 |
Posted On December 11, 2015
Generally very satisfactory. Unfortunately we we called "off the hour" so expected to wait 30 to 40 minutes but the van did not come for 35 minutes after this "target" time. Perhaps you should increase the frequency of van trips during busy hours. The van was apparently utilized to pick up a couple (either people staying at hotel itself or perhaps only parking at the facility but still had a request causing a delay for the van?)
