Check in was quite easy. Our driver was readily there when it was time to take the ride to the airport. Not like other hotel parking lots where they have to call in their driver, theirs was there ready to go. Since the earliest ride was at 4 AM and our flight was at 5:30, we were quite worried, but we didn't need to. Our driver to the airport was friendly and the return to the parking lot was as well. We will use this hotel parking lot again in the future. Hope they don't change the quality of their service.