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Doubletree by Hilton BWI
Customer Review
A Clarke Verified Customer
4.0 Posted On February 05, 2021
Shuttle Speed
Attendant Service
Lot Condition
Ease to find
Adherence to Cost
Adherence to Schedule
Even at the last minute, I was able to reserve and park without issues. My only concern/complaint is that the shuttle that was to pick me up from the airport did not have the name of the hotel but the name of the hotel's restaurant on the side. So I missed it and stood outside for 40 minutes in the cold. Fortunately, after a follow-up phone call, the driver was able to come right back and I was promptly taken to my car. Overall, everyone was pleasant; I was picked up and dropped off at the airport; and my car was where I left.