The lot was convenient and easy to find. When our ship landed it was raining very hard and that made it difficult to find the van for the shuttle back to the lot. We called the lot and they did stay on the line with us until we found the van. It would be nice if they picked us up closer to the terminal when the weather is bad. The police officer we spoke with said that it was permissible for them to pick up under the black "tent" in bad weather, yet this wasn't done.