It was my first time ever parking off the airport anywere. I was very nervous about leaving my new $70000 BMW in some hotel parking garage but I figured it was cheaper than airport in a legitimate hotel. As soon as I got there the staff was helpful and shuttle was right there to help with my bags. I left and came back after my trip to see my car unharmed. I definitely would do it again as the shuttle was there at airport when I got off plane. I never even had to call them to come get me. Excellent service!