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Crowne Plaza Old Town Alexandria
Customer Review
Nichelle DeJarnette Verified Customer
5.0 Posted On May 27, 2018
Shuttle Speed
Attendant Service
Lot Condition
Ease to find
Adherence to Cost
Adherence to Schedule
We arrived at 3:30 AM. The left lot was full so I went inside and asked the guy working the desk if I could park in the other lot. He said yes. I went back to my car and tried the right lot but the gate was broken. I went back inside and told they guy that the gate was broken and asked where I should park. He told me to park in valet. He seemed so uninterested. I asked 3 times if he was sure my car wouldn�t get towed. The most I got was �yeah, sure.� I left my car and caught an Uber to the airport as I had a really early flight and the shuttle service did not start until 5:30 am. I worried my entire vacation about my car being towed for parking in the valet area. When I returned, my car was right where I left it. I took the shuttle on the return trip. It was really nice. The bus was air conditioned, he offered complimentary bottles of water, it was a smooth ride and he loaded our bags in and out for us. We tipped him because he deserved it.