Had an early fight (5:25am) so I arrived at 3:30am. Called as instructed about 3:15am to notify of pending arrival. Took shuttle driver 40 minutes to arrive at lot. Good response time for shuttle back from airport on date of return. Like the new location. So much closer to the airpirt and beaches you don't have to contend with the downtown traffic. Even though pickup to go to the airport on departure day could have been better, the price is a fair and gokd price. I know that I will use 2 Birds Shuttle again when parking and shuttle service when flying out of Cleveland. I know it is a brand new location but a sign at the entrance to the lot would be very helpful in locating lot.