This is the second time we used Book2park, which of course made things much smoother this time around,(first time was great also). The shuttle driver had to drop some folks at a local trucking company before taking us to the airport, but it was minor delay, and we still arrived at the airport well ahead of schedule. When we returned the driver pulled up within five minutes of our arrival at the pick up area. The driver got out of the van and came looking for us. When we arrived at the parking area, he took us to our vehicle, and unloaded our bags - excellent experience!