price was reasonable. found lot with no issue using gps. no surprising one way streets. lot is close to the port and secured with hurricane fence. Payment was easy procedure. cruise line and ship name were verified before boarding van. van driver helped with loading and unloading of luggage. where to meet for pickup was clearly given. lot is level dirt/gravel/concrete. no covered parking, but didn't matter. wait was about ten minutes for pickup on return. not bad compared to others waiting for other vans. The crew was very polite and entire operation was run professionally and efficiently. would recommend this company and will use again.