The service in getting to the airport was great. I got to the parking garage a few minutes after the 2:00 PM shuttle, but the attendant drove me himself to the departure gate. Coming back, I missed the pickup at 11:10 PM on Monday evening, having gotten to the 2G pickup stop at 11:16 PM. I tried calling to check on the time of pickup, but could only get voice mail. However, I was picked up at 11:45 PM, so I was able to retrieve my vehicle at the parking garage.