Everything about my parking experience was excellent from the ease of booking, the pricing was phenomenal, the response of the staff at the hotel was great. I was even pleased with the ease of extending the parking via email and paying on the site. The ONE thing that worried me was the hotel had a lot of sketchy looking people on the property and it wasn't any parking in the area where you're supposed to park. The hotel staff told me to park in a tow zone because all of the spaces were filled but I rode around the lot until someone moved. I had no problems at all.