| Overall Rating (Based on 103 reviews) |
4.3 |
| Shuttle Speed | 4.3 |
| Attendant Service | 4.4 |
| Lot Condition | 4 |
| Ease to find | 4.3 |
| Adherence to Cost | 4.7 |
| Adherence to Schedule | 4.3 |
Posted On July 15, 2017
Both shuttle drivers were amazing! They were very attentive and worked with a sense of urgency. We had a lot of stuff (car seats, stroller, luggage!) and our drivers both helped immensely. The only issue we encountered was when we arrived back from the airport, and the hotel was not answering the phone. And then it took almost an hour to arrive. But, the driver's attitude made up for the delay. Would definitely use again.
Posted On May 30, 2017
Excellent service. Although I thought they ran every 1/2 hour, upon arrival I was informed they departed every hour and picked up from airport every 1/2 hour. I use this service quite frequently, so, I was surprised that I arrived at the time of departure every time.
Posted On February 16, 2017
In my confirmation email the instructions state I can print my reservation receipt OR show the receipt on my smartphone. I loathe paper waste so anytime a paperless option is available, I use it. I thoroughly read the instructions I received yet still was forced to print a receipt upon arrival at the hotel. Even after showing the front desk staff person exactly where it says I can show the receipt on my smartphone.
