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|Adherence to Cost|
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I love this hotel. I used the Aloft to stay and park and for both tings are great. Parking is safe and the shuttle service is super reliable.
Great service!!! Drivers and Hotel staff will recommend and use again
Prompt shuttle for drop off and pick up.
As usual, the service and experience was excellent! The shuttle was prompt and the drivers were friendly.
Reasonable price and good service.
Excellent experience. The hotel personnel and shuttle drivers, both to the airport and back, were very pleasant and helpful. The shuttle was punctual, comfortable, and clean.
The experience was great! I booked the parking spot online at a hotel other than where we stayed for the nigh, and when we arrived at the hotel to park and wait for the shuttle the Aloft staff were great about welcoming us in to relax while we wait. The shuttle left on time, and when we got back 4 days later there was soon a shuttle at the airport to take us back to the hotel where we had parked. All staff involved were helpful and friendly!
Thank you for an easy and pleasant experience.
Online information and delivery service were excellent. Pick up service from the airport could be improved by making return pick up locations explicit. I was told return service was ground level, below, when dropped off, but did not understand it would be from only two locations. When I called for pick up, because of loud noises in area, communication was difficult. I called a second time after seeing the driver pass by. The driver picked us up from the location I gave him, and he explained that pick up was from two other points. A hand-out card with instructions, providing telephone number and two designated locations, given at time of registration, would improve service. Knowing the two pick up locations is important.
Easy to book and very responsive when I called for pick up at the end of my trip. Thank you!