| Overall Rating (Based on 578 reviews) |
4.6 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.7 |
| Lot Condition | 4.5 |
| Ease to find | 4.6 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On November 03, 2017
Loved the service of the website. Drop off was great and easy! The pick-up at the airport was what was lacking for me. I was told to call when my flight arrived. I did just that and was told it would be 15-20 minutes until the shuttle was back at the airport. It didn't show up until approximately 50 minutes later. I called the hotel 3 separate times to ensure I hadn't missed it. They confirmed I did not and that it would be there "shortly"
Posted On October 27, 2017
This place is quite close to the airport, so very convenient. Price is also good. However, the reception desk personnel are not very personable. Almost felt as if I was a bother. Also during pick-up at the airport, had to wait an additional 10 minutes for a "personal pickup"
Posted On October 16, 2017
Shuttle was super timely and car was safe and sound after a 10 day trip. One concern, when we dropped the car we went to the front desk to ask if we need a sign for the car to stick on the dashboard or if she wants our license plate number. They said nope, nothing so we were a bit concerned that our car would be towed but it wasn't. I guess they just don't check who is parking in their lot?
