| Overall Rating (Based on 1181 reviews) |
4.7 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.7 |
| Lot Condition | 4.8 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On September 26, 2023
I've use this service many times over the years and whilst parking at the Hotel has never been an issue, the only gripe I've had was waiting for the return shuttle bus prick up at Dulles airport, which in the past has been sporadic to say the least. The wait times ranged from 15 minutes to 1 hour in the past. However, this time around, there were no delays what so ever and it was back in my car within 15 minutes of leaving Dulles airport. Just to state the attendant service was excellent this time as well.
Posted On March 06, 2023
Overall parking experience was good. My flight landed around 8:20 PM and clearing through Immigration lasted almost 2 hrs due to staffing issues and over crowded lines. Other shuttles were still outside around 10:15 PM but yours ends at 10 PM. I had to pay cab fare of $23.58 to get my car which has me reconsidering other options.
Posted On August 30, 2019
Book 2 Park was great. I love that you followed up to see if we wanted to extend our reservation. Our flight came in later than expected and was delayed so this was great piece of mind. My complaint is the shuttle at the Doubletree by Hilton. The shuttle is supposed to run every 30 minutes. We had to call twice, the first time we were hung up on, and waited an hour. We were about to take a cab, when the shuttle finally showed.
