| Overall Rating (Based on 228 reviews) |
4.6 |
| Shuttle Speed | 4.4 |
| Attendant Service | 4.7 |
| Lot Condition | 4.8 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.4 |
Posted On December 17, 2016
Second time using the Hyatt Regency Reston Virginia was as good as the first. Hotel is upscale and active even at late hours. I Uber in and out so shuttle isn't an issue but I suspect it's fine if I want for it. The front desk actually took my word that I was a Book2park customer (as I fumbled around in my iPhone to find my receipt for the reservation) and gave me the exit pass- nice touch of class. What's nicer is my car was waiting unmostled just the way I left it. Does it matter that I returned 2 days earlier because of family emergency?
Posted On December 05, 2016
Great service and very affordable. The best part was having my care in a covered parking lot. The shuttle drivers were very friendly and on time, so that was also a plus. I do plan to use this service again, the next time I am flying out of IAD.
Posted On November 13, 2016
I like how close the garage access is to the valet area. It is very fast easy to catch a ride-share. The exit card I received upon return didn't work but there was a convenient call button at the exit gate which allow fast assistance. I was in too much of a hurry to use the shuttle service outbound and arrived back too late to use it upon return.
Posted On October 14, 2016
A great location with on-site conveniences for those who arrive early. Never experienced a full or crowded parking facility. Price is fair considering the airport lots are expensive and not comparable in service. I will always use the Book2park service when flying out of Dulles.
