| Overall Rating (Based on 228 reviews) |
4.6 |
| Shuttle Speed | 4.4 |
| Attendant Service | 4.7 |
| Lot Condition | 4.8 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.4 |
Posted On June 05, 2017
Completely satisfied with the service, really close to my house and I felt my car was secure. Definitely I would recommend this place. It would be really good if the Shuttle service would run later than 10:00 p.m., my flight landed a little bit after 9:00 p.m. by the time I left the airport it was after 10:00 p.m., I had to take a taxi to take me back to the hotel to pick up the car.
Posted On May 08, 2017
The price and setup is great. You get covered parking, you have an easy walk to and from the hotel and deck, the hotel driver takes you and from to the airport. One minor complaint and one big one. First, it would be great if the shuttle ran more frequently than once an hour. I didn't mind waiting until :45 to get the bus to the airport but when I got back, I had my bags and was ready to go at :10. After a long international flight, I just wasn't going to wait 50 minutes for the bus, so I ended up paying for a taxi to the hotel. That's minor. The BIG problem is the construction at Reston Town Center. My car was COVERED in concrete dust when I got to it. It's taken a couple of washes and it's still not clean yet. I was generally pleased with the book2park system and service, I there's no way I could recommend parking at the Hyatt while the construction is ongoing.
Posted On April 25, 2017
The process was easy from time I booked the parking facility to the end of my trip. The facilities were adequate and it was a no hassle experience. Will use book2park again in a heart beat. You can't beat the price and the facilities that are offered. The hotel/parking facility provided ample spots, and amenities. The shuttle was there at pick up and drop off to and from the hotel and airport as scheduled
