Overall Rating (Based on 234 reviews) |
4.7 |
Shuttle Speed | 4.7 |
Attendant Service | 4.9 |
Lot Condition | 4.8 |
Ease to find | 4.7 |
Adherence to Cost | 4.8 |
Adherence to Schedule | 4.7 |
Posted On August 08, 2016
My experience parking my car at the Westin was excellent. The facility was easy to find, there was plenty of parking available when I arrived, and the facility was well lit and easily accessible. The cost was very reasonable and it's so close to the airport. I have used this parking facility in the past and would definitely use it again.
Posted On August 08, 2016
This was my first time trying a parking service and I loved finding a promo code and saving a few more dollars. The location is very easy to find and I was relieved that the lot was easy to navigate and park in. It was a little odd to wait in the lobby for 27 minutes only to miss the 1:30 shuttle. The driver walked through the lobby so fast that he literally took off while we were hurrying to pick up our bags to follow him. The front desk folks were great about calling him back but because it took a few minutes for him to turn around, I felt stressed about making my flight. It worked out fine bc the trip to the airport was so quick and I did not have a full flight. As it turned out, my return flight was delayed so I had to add another day to my stay. The directions on the email told me exactly how to do that and it worked out seamlessly to extend. Coming back I was glad (again) to check my confirmation email which spelled out exactly where to wait for the shuttle. We weren\'t sure what time it would get there but when it picked us up at 5:18pm we were glad to get out of the heat. Thank you for making it easy and pleasant. I will use you again and highly recommend your service.
Posted On July 18, 2016
I love parking at the Westin Crystal City when I fly out out of DCA. Everyone is always very helpful. Upon my return this time, they had to borrow a shuttle from a sister-hotel and put their sign on the front of it. I am not the most observant person after a 4 hour flight, so I would have missed it while standing at the airport curb but the driver actually got out and looked for me to ensure I knew my shuttle had arrived to take me back to the hotel. Now that's great service!