| Overall Rating (Based on 246 reviews) |
4.6 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.6 |
| Lot Condition | 4.6 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On October 31, 2016
The shuttle was a few minutes late to and from DCA Book2park response: Thank you for the time spent on writing your review and letting us know how your experience was. We will be communicating with the hotel's upper management to ensure that their shuttle is always provided in time and avoid this from happening again.
Posted On September 28, 2016
i made an excellent choice to use this service. room for improvement: 1. add Door 3 to the list of places to wait at dcc (just says 5 and 9) 2. add the pickup times, hotel and airport, to the email you send (just says every 30 minutes) keep up the great service!
Posted On September 27, 2016
I was told to wait in one area by the hotel staff, but told to wait in another area by the shuttle driver, which is contradicting and caused me to stand in the cold/rain for more than an hour. I called the hotel three different times to find out why there had not been a shuttle to come pick me and was told they were on the way, but really they were not. They were not on time. I will not be using this particular hotels shuttle service again. Book2park response: Thank you for the time spent on writing your review and letting us know how your experience was. We will be communicating with the Crowne Plaza Old Town Alexandria 's upper management to ensure that their shuttle is always provided in time and avoid this from happening again.
