| Overall Rating (Based on 147 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.6 |
| Lot Condition | 4.6 |
| Ease to find | 4.5 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
Posted On October 03, 2016
We have always used this Herndon Crown Plaza Kohls lot and it is always excellent service. We have recommended it to friends and they now use it. It is very convenient and the shuttles are on time with excellent attendant service. We like the covered lot rather than open lot and the closeness to Dulles and think that is worth the extra dollar or so a day
Posted On September 19, 2016
I just had one concern. When the van dropped us off in the parking lot , the attendant was sleeping in a van. I was just questioning the security because of it. I was a little nervous going up in the lot to get my car. Book2park response: Thank you for the time spent on writing your review and letting us know how your experience was. We have communicated with the Herndon Park & Fly's upper management to ensure that good customer service is always provided and avoid this from happening again.
