| Overall Rating (Based on 174 reviews) |
4.7 |
| Shuttle Speed | 4.8 |
| Attendant Service | 4.9 |
| Lot Condition | 4 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.8 |
Posted On April 13, 2024
Arrived on time. Check in and payment was easy and quick. Parked and they met us at our car. Bags loaded and we taken to luggage drop off. Given instructions where meet on return. When we returned, there were 2 vans taking people back to the lot. We waited maybe 10 minutes for the van to return. Driver offered to take everyone to their cars but we them just stop in the middle and unload. We have used The Parking Mall once before and have another reserved in the future. Savings versus the port lot is almost half. If sailing out of Jacksonville I would use them for sure. The only bad thing is the lot is not paved, it is a dirt lot.
Great alternative to on-site port parking
Posted On April 12, 2024
The Parking Mall is only a short shuttle ride across from Jaxport- and much less expensive. Didn�t have to wait long for shuttle to and from Port. Great alternative. Only issue was the Jaxport personnel not giving exact location of pick up site upon embarkation but finally found it.
Good alternative to save on parking
Posted On March 11, 2024
This parking area is directly across the street from the cruise port, the shuttle to and from the ship were provided without any delay, very good experience overall, I would definitely use them again when sailing out of Jacksonville! (The only reason I rated the lot condition a 4 instead of 5 is because the lot is not paved and doesn't have gravel, it's hard-packed sand and grass.)
Posted On December 27, 2023
My GPS brought me to the ship parking. I don�t know if you need to have Google update your location. I didn�t know I was able to do this for my home. All I had to do was do a google search on my address select it and it did the rest. You need to remove the number in your survey as you may get all �1� and that wouldn�t be fair for the great service received.
