| Overall Rating (Based on 174 reviews) |
4.7 |
| Shuttle Speed | 4.8 |
| Attendant Service | 4.9 |
| Lot Condition | 4 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.8 |
Posted On October 07, 2019
No issues before the cruise. This may be Jaxport policy but not having any sort of identification as to the waiting area for our shuttle, on our return, was confusing. Also, the shuttle itself had no identification on it at all causing us to have to ask if this was the right bus for our parking lot. Come on guys, can't you afford a couple of magnetic signs with your name on for your van? There seemed to be only one van working when we returned from the cruise despite many people waiting for their cars. That planning could use some improvement. Overall, though, I would definitely use your service again. Special shout out to the young woman who collected us and others, hefting those very heavy suitcases etc into the back of the van. She was cheerful and several times expressed gratitude for us having used your parking facility.
Posted On October 07, 2019
It was a great place to park while I was gone on my cruise. The only thing that needed attention was the grass but other than that it was fine. The lady driver that drove us to the boat was excellent. She loaded and unloaded our bags with no help. I would definitely park there again for my next cruise.
Posted On October 06, 2019
We had an excellent experience. This parking lot is directly across the street from the Jacksonville cruise port so it was very convenient. The staff was very friendly and accommodating. They loaded our luggage for us and were very prompt. We would definitely recommend using them.
Posted On September 03, 2019
Other than the grass being a little high for my little car, this was great. The drivers were very courteous and helped load my bags. I found out after I booked it online that it was cheaper if I showed up and paid with cash but it was still a great price.
